At palpercent, we strive to offer a seamless and efficient shipping experience to our valued customers. Below is an outline of our shipping policies, designed to ensure clarity and transparency regarding the processing and delivery of your orders.
Shipping Coverage
- Regions Covered: We offer free shipping on all orders within the United States and the United Arab Emirates.
- Service Level: Standard shipping is available at no additional cost to our customers.
Processing & Handling Time
Once an order is placed, our team promptly initiates the fulfillment process. Orders are typically processed and dispatched within 1 to 3 business days (Monday to Friday). To ensure timely dispatch, orders must be submitted by 05:00 PM PST on business days. Orders placed after this cut-off time will be processed the next business day.
Estimated Delivery Timeframes
- United States & United Arab Emirates: Delivery times typically range from 7 to 15 business days (Monday to Friday). Delivery times may vary depending on the destination and external factors such as customs processing for international orders.
Order Cut-Off Time
To ensure timely processing, orders placed before 05:00 PM PST (Monday to Friday) will be processed the same business day. Orders received after this time will be treated as next-day orders and processed accordingly.
Shipping Fees
We are pleased to offer free shipping to both domestic (United States) and international (United Arab Emirates) customers. There are no additional shipping charges or hidden fees associated with your purchase.
Order Tracking
Upon dispatch, customers will receive a confirmation email containing detailed tracking information. This will allow you to monitor the status and estimated arrival of your shipment in real-time.
International Orders & Customs
For orders shipped to the United Arab Emirates, please note that any customs duties, taxes, or import fees are the responsibility of the customer. palpercent is not liable for any additional charges imposed upon the shipment’s arrival in the destination country. We recommend verifying the customs regulations in your country for a smooth delivery experience.
Customer Support
For any questions or concerns regarding your order’s shipment, our customer service team is available to assist you. We are committed to providing responsive and helpful support to ensure your satisfaction.
Phone: +1 2138661746
Email: support@palpercent.com